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St John's House,
Lion Road,
Diss, Norfolk
IP22 1BA

Services Key

  • Mental Disorder
  • Learning Disability
  • Brain Injury
  • Child and Adolescent Services
  • Trauma and Addiction

St John's House

St John's House provides quality, specialised treatment for men and women with learning disabilities where their needs challenge mainstream service provision in medium and low secure services.

Based in the village of Palgrave on the Norfolk/Suffolk border, the strength of St John's House lies in the quality of the comprehensive assessment, treatment and care it provides. The emphasis is on a holistic and individualised approach delivered by multidisciplinary teams who are skilled, experienced professionals trained in their specific field.

Our approach

St John's offers medium and low secure services for women and medium secure services for men as part of the full discharge pathway where patients are supported to move onto nearby low secure services at Burston House and community rehabilitation services at Lombard and Richmond House.

Our expert multidisciplinary teams include:

  • Psychiatry
  • Psychology
  • Nursing (mental health and learning disability)
  • Occupational therapy
  • Specialist teaching
  • Social work and a practice nurse for physical healthcare

We also call in services from GPs, speech and language therapists, dentists, opticians, dieticians and chiropodists.

Our occupational therapy led skills, education and vocational programme teaches patients independence and transferable skills.

Patients are encouraged to develop their skills in a community setting and individual programmes will vary dependent on patients' needs as they progress through medium secure to low secure and community rehabilitation services. Patients are supported to participate in the on-site or community based real work opportunities programme including employment and voluntary placements.

More info

We believe a therapeutic environment that promotes the rehabilitation of our patients is very important so we provide a range of onsite facilities and activities which include:

  • Therapy rooms
  • Rehabilitation kitchen
  • Information and communication technologies room
  • Education room
  • Art room
  • Vegetable gardens
  • Hairdressing salon
  • Animal Care
  • Gym
  • Horticulture
  • Woodwork
Number Beds 
The Team 
Rosario O'Connell, Regional Executive Director

Rosario has worked in mental health and learning disability settings for 25 years. Over the years she has developed an extensive knowledge of the operational management, during a time that Partnerships in Care has significantly increased its number of beds across the UK.

A member of the Corporate Management Group, Rosario has been with PiC since August 1989. In the summer of 2001 Rosario was appointed to the position of Executive Director for Partnerships in Care Learning Disability Services and in 2010 became the Regional Executive Director for PiC East of England Services, based at St John's House Hospital.

Sudeep Hoare, Clinical Director

Dr Hoare has been Clinical Director at PiC Learning Disability Services since October 1996. Before joining PiC Dr Hoare worked as a Medical Director in the NHS.

His specialist area is in forensic psychiatry of learning disability. He trained in London, Cambridge and Norwich.

Fungai Nhiwatiwa, Unit Manager

Fungai Nhiwatiwa, Unit Manager, PiC Learning Disability Services has held clinical and managerial roles within PiC since joining us 19 years ago.  He holds post graduate qualifications from Cambridge University, has a BSc Hons gained following his qualification as a registered mental health nurse and has received an ENB Higher Award – Enhanced Practice in Mental Health.

Hospital Services Detail 
Learning Disability
16 Beds
Learning Disability
16 Beds
Learning Disability
17 Beds


From A14/Bury St Edmunds

  • Leave the A14 at junction 43 signposted Bury St Edmunds, and join the A143 signposted Diss.
  • After passing through the village of Wortham, take the next left, signposted Palgrave.
  • St John's House is situated on the right hand side with the driveway situated on a sharp corner.

From Norwich

  • Leave Norwich via the A140 Ipswich Road towards Ipswich.
  • Remain on the A140 to the outskirts of Diss and at the roundabout junction with the A1066 continue ahead.
  • At the next roundabout take the third exit onto the A143 towrads Bury St Edmunds.
  • Continue ahead at the next roundabout, and proceed for a further 2 1/2 miles and turn right, signposted Palgrave.
  • St John's House is situated on the right hand side with the driveway situated on a sharp corner.

By Train

The nearest train station is Diss which is on the Liverpool Street to Norwich line. We are a 10 minute taxi ride away.